What else should I be aware of about flight cancellation and refunds with Lufthansa?
The following are some significant points about Lufthansa's refund policy:
- According to Lufthansa's refund guidelines, qualifying tickets will be reimbursed if purchased with a credit card within 7 days and with cash or a check within 20 days. The returns, however, might take longer given the significant backlog.
- If Lufthansa cancelled your flight and you would like a refund, you must complete a refund form in order for the reimbursement to be processed.
- All refunds will be issued in the same manner as the original payment; for example, payments paid with a credit card will be credited back to that card's account.
- All taxes and fees associated with entirely unused tickets that are eligible for a full refund will also be fully repaid.
- The amount of your ticket, including taxes and fees, will be returned if only a portion of the itinerary has been used.
- Do not resubmit your refund request if you have already done so by phone, email, or online as this will cause a delay in processing your refund.
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